Legal & Compliance
Network & Infrastructure
People
Telephony
Disaster Recovery & Business Continuity
Software Subscriptions
Your People supported
Whether you use a Desktop or Laptop, Apple or Windows – techrelate has you covered. We supply, install and then proactively monitor and manage your computers to keep them working. Our monitoring system alerts us to common issues often before you know about them! We can roll out software and fixes at the click of a button and we always test changes in house before implementing them for clients.
Your Network protected
Your network is a crucial part of keeping you working effectively. We are London’s leading support company for Mikrotik firewall’s – a crucial element of your network and the key for providing a secure gateway to the internet for all your business devices. The tools we require to keep your business online are sensible security and immediate alerting to any network issues.
Tailored solutions for your Infrastructure Projects
Navigating architects plans, contractor meetings and keeping a cool head throughout the build and handover is how we approach new infrastructure / office setups. Infrastructure overhauls and connectivity upgrades are best handled when setting up the office from scratch and we have the know-how and experience to guide you and your contractors in setting up the most efficient office or working space.
Keeping you Legal & Compliant
ISO27001 and 9001 are standards to which TechRelate ensures quality and security around our services. Talk to us about any of your standards or systems, best practices you want to implement or quality systems you need to adhere to. From a supplier questionnaire to internal HR documentation, we have seen it before and are ready to respond proactively on your terms and enhance your business processes and documenting to suit.
Ensuring speedy Disaster Recovery
Disaster Recovery plans are key to enabling business continuity when the worst happens. It’s crucial in any disaster situation to have a plan to keep your team working. This means we work with you to identify crucial systems, discuss which scenarios you wish to protect against and then work out the best solutions to backup, relocate and / or replace what’s necessary so that the impact to you is kept to a minimum.
Your Telephony Systems optimised
Whether your system is local, in the cloud or hybrid, we have the expertise to help you consider effectiveness, maintenance and costs with a view to simplifying where possible, documenting key aspects and improving performance and resilience.
Your Software Subscriptions managed
So many of the systems businesses rely on these days are in the cloud. If we manage them or you buy direct, we can help by taking accountability for issues and really owning the problem. Irrespective of blame, we understand the passing the buck that happens in our industry and don’t let that happen to our clients. Be that Office 365 or Google Apps, Microsoft Azure or Amazon AWS, techrelate can manage them for you.
client reviews
” At last, an IT support team who you really feel want to help you, find the best support for your needs, with no desire to patronise you in the process. Really, really impressed. Straightforward explanations, good value, top class help and a lovely, helpful attitude from everyone I dealt with. A gem, would highly recommend. ”
– Caroline Chapple
client reviews
” techrelate are one of the best It support companies operating in London. They have excellent technical and support skills. They understand business needs. They understand networks and keep up to date with the latest technologies or software. Highly recommended. ”
– KM Wilkinson
client reviews
” We have been using techrelate for 5 years now. Initially for an infrastructure install for our new office fit-out, but more recently for general IT support. They demonstrate themselves time and again as an exceptional business partner that I would have no hesitation in recommending. ”
– Paul Bromwich
client reviews
” Our entire system was changed (hardware and software) over one weekend with no disruption whatsoever to the business. This was done in the most committed and professional way, with financial considerations borne in mind and adhered to. Thank you! We continue to engage techrelate for all out IT support, as well as for our state of the art telephone system, and have done so since autumn 2010. The service continues to be outstanding at an astonishingly competitive price. ”
– Alex Trager – Lewis
client reviews
” I just wanted to write and let you know that I was very impressed with the service I received, and delighted that you were able to get me out of a potential crisis regarding my email accounts in such a speedy fashion. Very happy to recommend techrelate to all those in need. ”
– Alex Shirley-Smith
client reviews
” We were very impressed by techrelate’s skills in re-configuring our internal network. As a graphic design studio (chkdesign.com) we naturally rely heavily on our digital setup. Engineers were efficient and personal. Many thanks, techrelate! ”
– CHK Design
client reviews
” We have been with techrelate since January 2010 and never before have we felt so at home or have our computer systems worked so reliably. Engineers visit us regardless of problems and I am certain this is what keeps things working so well. techrelate often fix or alert us to an issue before we realise one exists. Our 8 year old application server was virtualised towards the end of last year and now it runs on new equipment, but we didn’t have to pay for it to be rebuilt. It is innovations and a truly customer centred approach that make techrelate the technology consultancy for us. Thanks techrelate. ”
– Caron Milner
client reviews
” Many areas were identified that required attention, principally our email system, which was successfully overhauled with dramatic reductions in downtime. In addition, our carbon footprint and running costs have been significantly reduced across all systems. Staff feedback is very positive, and user confidence in out It systems has considerably increased owing to the regular visits. The high visibility and approachability of techrelate’s engineers and the prompt telephone support service. ”
– Chris Franklin
client reviews
” We engaged techrelate to assist with multiple infrastructure upgrade projects. They added technical expertise and re-assurance through some dramatic changes. The depth of documentation was impressive and on-going support since has been immediate in or our of hours. ”
– Allan Mason
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