How IT Support Ticketing Works and Why It Matters for Your Business

IT support ticketing is the system that sits behind every request your team makes to an IT provider. Whether someone cannot log in, a file has gone missing, or the office printer has decided to stop cooperating entirely, a ticketing system is what turns that problem into a tracked, managed, and resolved task. For businesses […]
Veeam: Your Data Protection Powerhouse

Safeguard your clients’ critical data with confidence. Experience seamless backup and recovery solutions compatible with businesses of all sizes. Protect virtual, physical, and cloud-based workloads effortlessly. With Veeam’s industry-leading technology, ensure constant availability and minimize downtime with our user-friendly platform. How do we use Veeam for our clients? Implement your data protection strategy with Veeam […]
Microsoft 365: Your Complete Productivity Suite

Boost collaboration, communication, and efficiency across your business. Connect seamlessly with colleagues using Microsoft Teams, staying connected anytime, anywhere, while accessing familiar tools like Word, Excel, and PowerPoint, along with cloud-based storage. Safeguard sensitive data with top-notch security features available with Business Premium licenses. Enjoy automatic updates and the flexibility of working across all your […]
Cloud Market: A Gateway to Cloud Solutions

Simplify cloud service management for your business with a single platform. Explore a vast marketplace filled with trusted cloud products and services. Effortlessly provision, monitor, and optimize your cloud resources. From productivity tools to secure storage options, find everything you need in one place. Maximize efficiency, reduce costs, and stay ahead in the cloud game. […]
Download Your Techrelate Comprehensive Support Guide

A quick-reference guide for Comprehensive Support clients Your Comprehensive Support plan is designed to give your team fast, reliable access to expert IT help whenever you need it. Download this IT support guide for businesses on Comprehensive Support plans below. Your quick reference for getting the best from your Techrelate support. Your IT Support Guide […]
Download TeamViewer for Techrelate Remote Support

A quick guide to connecting with our support team via TeamViewer At Techrelate, we use TeamViewer to provide fast, secure remote support directly to your device. When you raise a support ticket and our team needs to access your screen, we’ll send you a link or direct you to this page to get connected quickly […]
Exclaimer: Elevate Your Email Signature Management

Microsoft 365 email signature management helps protect your business and ensure compliance. Errors, fraud, and time lost to manual updates can all be addressed with Exclaimer, seamlessly integrated with Outlook. Boost brand visibility and maximize marketing opportunities with every email sent. Experience the Power of Exclaimer To transform your email communication, book a demo today! […]
Buying new tech? Five questions to ask yourself before you do

The questions you need to ask yourself before you buy new tech… As a tech company and IT provider we often get asked for recommendations for hardware solutions such as a new printer, router, CPU, speakers and so on. It’s sometimes difficult to answer these questions straight away without asking another five questions to the […]
Growing the team through apprenticeships

At techrelate we believe in growing in all directions, we believe that a good team is made up of a different mix of people with different skills, abilities and ambitions. Our staff retention is above 90 per cent which is testament to the way we work. We employed our first apprentice in 2014, we are […]
Make the most of your keyboard shortcuts

Make the most of your keyboard shortcuts There are hundreds of keyboard shortcuts and depending on whether you are a Mac or a Windows user, your trusty tech will have its own superpowers. Below we list a few of our favourites . Bring back a closed tab Accidentally closed a tab? Simply press Ctrl […]
Reducing, Reusing & Recycling your electronic devices

Reducing, Reusing & Recycling your electronic devices Do you have old IT kit at home or perhaps in the office and you don’t know what to do with it? We say, donate it. There are many charities that will reuse your old tech. Here we explore how to prepare your computers for donation. […]
Digital footprint and security

Digital footprint and security Lisa Pook shares some of her top tips to take control of your own data … Since working for Techrelate, I have become more aware about my online presence and decided I should get my own housekeeping in order when it comes to security, not only online security but to reduce […]
