How IT Support Ticketing Works and Why It Matters for Your Business
IT support ticketing is the system that sits behind every request your team makes to an IT provider. Whether someone cannot log in, a file has gone missing, or the office printer has decided to stop cooperating entirely, a ticketing system is what turns that problem into a tracked, managed, and resolved task. For businesses […]
Phishing Emails Explained: How to Spot Them and Protect Your Business
Phishing remains one of the most common and most successful methods used by cybercriminals to gain access to business systems, steal data, and compromise accounts. Despite increased awareness, it continues to work because the techniques keep evolving and the emails keep getting more convincing. This guide explains what phishing is, which brands are being impersonated […]
What Is Single Sign-On and Why Should Your Business Be Using It?
If your team logs into multiple systems every day, email, a CRM, a project management tool, an accounting platform, a shared drive, the chances are they are also managing multiple passwords. Some will be strong. Many will not be. A few will be the same password reused across several accounts. This is one of the […]
Veeam: Your Data Protection Powerhouse
Safeguard your clients’ critical data with confidence. Experience seamless backup and recovery solutions compatible with businesses of all sizes. Protect virtual, physical, and cloud-based workloads effortlessly. With Veeam’s industry-leading technology, ensure constant availability and minimize downtime with our user-friendly platform. How do we use Veeam for our clients? Implement your data protection strategy with Veeam […]
Microsoft 365: Your Complete Productivity Suite
Boost collaboration, communication, and efficiency across your business. Connect seamlessly with colleagues using Microsoft Teams, staying connected anytime, anywhere, while accessing familiar tools like Word, Excel, and PowerPoint, along with cloud-based storage. Safeguard sensitive data with top-notch security features available with Business Premium licenses. Enjoy automatic updates and the flexibility of working across all your […]
Cloud Market: A Gateway to Cloud Solutions
Simplify cloud service management for your business with a single platform. Explore a vast marketplace filled with trusted cloud products and services. Effortlessly provision, monitor, and optimize your cloud resources. From productivity tools to secure storage options, find everything you need in one place. Maximize efficiency, reduce costs, and stay ahead in the cloud game. […]
Download Your Techrelate Comprehensive Support Guide
A quick-reference guide for Comprehensive Support clients Your Comprehensive Support plan is designed to give your team fast, reliable access to expert IT help whenever you need it. Download this IT support guide for businesses on Comprehensive Support plans below. Your quick reference for getting the best from your Techrelate support. Your IT Support Guide […]
Download TeamViewer for Techrelate Remote Support
A quick guide to connecting with our support team via TeamViewer At Techrelate, we use TeamViewer to provide fast, secure remote support directly to your device. When you raise a support ticket and our team needs to access your screen, we’ll send you a link or direct you to this page to get connected quickly […]
Exclaimer: Elevate Your Email Signature Management
Microsoft 365 email signature management helps protect your business and ensure compliance. Errors, fraud, and time lost to manual updates can all be addressed with Exclaimer, seamlessly integrated with Outlook. Boost brand visibility and maximize marketing opportunities with every email sent. Experience the Power of Exclaimer To transform your email communication, book a demo today! […]
Decisions, decisions, decisions…
Over the years, it has become more and more clear just how critical having the right IT set-up is; so the question isn’t whether you need IT support – the real question is whether you should outsource or hire someone in-house. Here are a few points to consider that can help guide you in the […]
Step up your password game
Can you guess how many instances of computer misuse offences occurred last year?
Our Self Help Guide to changing IT companies
Changing your IT Support Company company is not as hard as you may think Fear of change is the reason why most people put up with bad service and high bills from their IT Support company. It seems the old saying “better the devil you know than the devil you don’t” was made up with tech support […]