Founded in 2009 by Julian Fox, Techrelate began as a solo venture offering technology guidance to local businesses, friends, and family. What started as one person’s commitment to practical IT support has grown into a team of specialists partnering with over 80 clients across various sectors.
We’ve built our reputation on straightforward advice, transparent pricing, and genuine relationships. Our clients value us as an essential extension to their team, not just a service provider, but trusted advisers who understand their business challenges and deliver technology solutions that actually work.
Today, we’re ISO 27001 and ISO 9001 certified with Microsoft-accredited engineers, but we’ve never lost sight of what made us successful: treating every client’s technology as if it were our own.
We provide comprehensive managed IT services that keep your business running smoothly, securely, and efficiently.
From 24/7/365 monitoring and helpdesk support to proactive cybersecurity, cloud solutions, and strategic IT planning, we handle the technical complexity so you can focus on what matters most. This means serving your clients and growing your business.
Our services include round-the-clock system maintenance, rapid-response technical support, secure connectivity solutions, licence management, and expert project delivery. We don’t just fix problems; we prevent them, working proactively to protect your systems and minimise disruption.
Whether you need ongoing support or help with a specific IT project, our team delivers practical solutions with industry-leading response times.
We’re not a faceless call centre. Our clients value us as essential partners because we take time to understand their business, document their systems thoroughly, and deliver advice that’s clear, practical, and jargon-free.
Round-the-clock availability isn’t just a promise, it’s how we operate. Regardless of the fault source or time of day, our engineers provide grounded guidance and rapid solutions. We’re meticulously organised, which means speedy service and fully informed advice whenever you need it.
Our success is built on strong team ethic and collaboration—both within Techrelate and with our clients. We love demonstrating what’s possible with technology, working as part of your team rather than just a service provider. Think of us as your IT department, minus the overhead.
Our internal code of practice, ISO accreditation, and certified engineers ensure we consistently deliver the highest quality of service. We commit to managing expectations, providing regular strategic reporting, and maintaining full accountability. No surprises, no excuses, just reliable expertise you can count on.
We provide clear, practical IT advice within agreed timeframes, stabilising your business costs with regular strategic reporting and full accountability, without blinding you with technical jargon.
Our clients value us as an essential extension to their team. We're IT specialists who demonstrate what's possible with technology, enabling you to focus on your business whilst we handle the technical side.
Round-the-clock support, 24/7/365, with engineers who have up-to-date knowledge of your systems. Whatever the issue, whenever it happens, we bring a can-do attitude to solving technical problems.
Meticulously organised with well-documented systems, we deliver fast service and expert advice. Our ISO accreditation and Microsoft-certified engineers consistently deliver the highest quality.
Whether you’re in education, professional services, or any sector where technology is mission-critical, we’re here to help.